Help Center
 

Privacy Policy

At comfort1st.com, we are committed to ensuring your privacy as a customer. You can be confident that comfort1st.com does not sell or exchange names, or any other information about our online customers, with third parties.

Our order form asks you to supply us with information specific to your order. The information that you provide is used to process and send your order and to contact you if there is a problem with your order. We may also contact you by email to provide occasional new product or special sale announcements. comfort1st.com does not sell or share your name, address, phone number, email address, or any other personal information, with any other company. If you do not wish to receive e-mail from us in the future, please let us know by sending an email to remove@comfort1st.com

Using your credit card at comfort1st.com is completely safe. When you use your credit card to shop at comfort1st.com, rest assured that the transaction is secure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). This technology safeguards your personal information and guarantees privacy.

In fact, shopping online at comfort1st.com is safer than using your credit card at a restaurant or department store. Give it a try and see for yourself why shopping at comfort1st.com is 100% risk free. You'll soon find yourself appreciating the fun, convenience, and security of shopping at home.

Secure Shopping

Orders placed on our site are encrypted using SSL technology, so rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server only. In order for SSL security to work, you must use an SSL-enabled browser. For more information about SSL, see Netscape's website.

Credit Card Security

  • MasterCard

    Have peace of mind knowing you won't be responsible for unauthorized purchases. Receive the benefit of not being liable in the event of the unauthorized use of your U.S.-issued MasterCard. As a MasterCard cardholder, coverage extends to purchases made in a store, over the telephone, or on the Web.

    Zero Liability is provided under the following conditions:

    • Your account is in good standing.
    • You have exercised reasonable care in safeguarding your card.
    • You have not reported two or more unauthorized events in the past 12 months.

    If you suspect unauthorized activity on your account, stop using your card and contact the bank that issued your MasterCard as soon as possible.

    To see this information on the MasterCard web site click here.

    * Does not apply to MasterCard-branded card issued to an entity other than a natural person; primarily for business, commercial, or agricultural purposes; or outside of the U.S. region.

  • Visa

    It’s simple. Shop online and off with absolutely no risk. Use your Visa card to shop online, in a store, or anywhere, and you're protected from unauthorized use of your card or account information. With Visa’s Zero Liability policy*, your liability for unauthorized transactions is $0—you pay nothing.


    Zero Liability has you covered:

    • Worry-free shopping
    • Ultimate security
    • Complete fraud protection
    Owe nothing on fraudulent transactions. Visa’s Zero Liability policy means 100 percent protection for you. Visa’s enhanced policy guarantees maximum protection against fraud. You now have complete liability protection for all of your card transactions that take place on the Visa system. Should someone steal your card number while you’re shopping, online or off, you pay nothing for their fraudulent activity.

    To see this information on the Visa web site click here.

    * The Zero Liability policy covers all Visa credit and debit card transactions processed over the Visa network—online or off. The only transactions not covered under the Zero Liability policy are commercial card, ATM, and non-Visa-branded PIN transactions.

Need more Help?

You can find answers to most questions in the Comfort1st.com Help Center, or contact Customer Support