Help Center

To check if your order has shipped.

  • Step 1 - Go to the Log in page and enter your email address and your password.
  • Step 2 - Once logged into your account, your order will be listed under "View Your Order/Billing History". Locate the order you are wanting an update on.
  • Step 3 - After you have located your order, look to the right of the page under "status". If your status shows as "Complete" or "Partially Shipped", your order has entered the shipping process. Please note that this does not necessarily mean your item has left the warehouse. To see where your item is at, you can check the tracking number (if available)* by clicking the "Track" hyperlink.
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